Question 1

What types of flooring do you install?

Accepted Answer

We install every type of flooring on the market: hardwood (solid and engineered), laminate, carpet, tile and stone, luxury vinyl plank (LVP), sheet vinyl, linoleum, cork, VCT, and resilient flooring. We also handle custom finishing including baseboards, crown moldings, chair railings, and wainscoting.

Question 2

Do you handle both residential and commercial projects?

Accepted Answer

Yes. We bring commercial-grade precision to residential projects and residential-level care to commercial jobs. From single-room renovations to 50,000+ sq ft retail build-outs for Fortune 500 brands, we handle it all.

Question 3

What areas do you serve?

Accepted Answer

We're based in Nanaimo on Vancouver Island and serve all of Western Canada. We've completed thousands of projects across British Columbia, Alberta, and beyond. No project is too far.

Question 4

Are you insured and covered by WorkSafe?

Accepted Answer

Yes. We carry full insurance and WorkSafe coverage on every project. Your family, your property, and our crew are all protected.

Question 5

How long have you been in business?

Accepted Answer

1st Class Floors by I-CAT Industries Inc. has been delivering flooring excellence since 2001. In that time, we've completed thousands of residential and commercial projects across Western Canada.

Question 6

How do I get a quote?

Accepted Answer

Fill out our contact form with your project details. We respond to every inquiry within 24 to 48 hours, usually much sooner. We'll discuss your needs, visit the site if needed, and provide a detailed, no-obligation estimate.

Question 7

Do you help with design and product selection?

Accepted Answer

Yes. We provide full consultation services including design guidance, product recommendations, and budget forecasting. We'll help you choose the best flooring for your space based on your lifestyle, traffic patterns, and budget.

Question 8

Do you handle furniture moving and prep work?

Accepted Answer

We offer complete project management from start to finish, including furniture movement, storage, subfloor preparation, old flooring removal, and disposal. You don't need to worry about any of the logistics.

Vancouver IslandFlooring ExpertsSince 2001

Vancouver Island
Flooring Experts
Since 2001